Privacy policy

ColoradoKote ("we," "us," or "our") operates the website at coloradokote.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information when you visit our Site or interact with our services.

1. Information We Collect

Information You Provide

When you submit a request for quote (RFQ), contact form, or other inquiry through our Site, we collect the information you provide, which may include:

• Name and job title
• Company name
• Email address
• Phone number
• Mailing or shipping address
• Project details, part specifications, and technical requirements

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar technologies:

• Google Analytics: We use Google Analytics (GA4) to understand how visitors interact with our Site. Google Analytics collects data including pages visited, time spent on pages, referring websites, browser type, device type, screen resolution, geographic location (city/region level), and language preferences. Google Analytics uses cookies to distinguish unique visitors and sessions. This data is aggregated and does not personally identify you.
• Webflow Hosting: Our Site is hosted on Webflow. Webflow automatically collects server logs that may include your IP address, browser type, operating system, referring URL, and pages visited. This data is used for site performance, security, and reliability purposes.
• Cookies: Our Site uses cookies, which are small text files stored on your device. We use essential cookies for site functionality and analytics cookies (Google Analytics) for understanding site usage. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries: To process your RFQ submissions, answer questions, and provide technical consultation
• Provide services: To fulfill coating orders, generate Certificates of Conformance, and communicate about your projects
• Improve our Site: To analyze site traffic and usage patterns through Google Analytics, helping us improve content and user experience
• Business communications: To send project updates, order status notifications, and other service-related communications
• Compliance: To maintain records required by our AS9100 quality management system, ITAR registration, and applicable regulations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We share data with third-party services that help us operate our business, including Google (analytics), Webflow (website hosting), and email/communication platforms. These providers are bound by their own privacy policies.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Google Analytics

We use Google Analytics 4 (GA4) to collect and analyze site usage data. Google Analytics uses cookies and collects data about your interactions with our Site, including pages visited, session duration, and traffic sources. This data helps us understand how visitors use our Site and improve our content.

What Google Analytics collects:

• Pages viewed and navigation paths
• Session duration and bounce rate
• Traffic source (search engine, direct, referral)
• Device type, browser, and operating system
• Approximate geographic location (city/region)
• Screen resolution and language preference

What Google Analytics does NOT collect on our Site:

• Names, email addresses, or other personally identifiable information
• Payment or financial information
• Technical drawings or project specifications

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. For more information on how Google processes data, see Google's Privacy Policy.

5. Cookies

Our Site uses the following types of cookies:

Cookie TypePurposeDurationEssentialRequired for basic site functionality (forms, navigation)SessionAnalytics (Google)Track site usage, page views, and visitor behaviorUp to 2 yearsWebflowSite hosting, performance optimizationSession to 1 year

You can manage cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our Site, but it will limit our ability to improve the experience based on usage data.

6. Data Retention

We retain your information as follows:

• RFQ and project data: Retained for the duration of the business relationship and as required by our AS9100 quality management system (minimum 7 years for quality records)
• Contact information: Retained until you request removal or the business relationship ends
• Analytics data: Google Analytics data is retained per Google's data retention settings (14 months by default)
• Server logs: Webflow server logs are retained per Webflow's data retention policies

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Our facility maintains security controls consistent with our ITAR registration and AS9100 certification requirements, including controlled facility access, IT security protocols, and employee training. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out: Opt out of analytics tracking via the Google Analytics Opt-Out Add-On or browser cookie settings

To exercise these rights, contact us using the information below.

9. Colorado Privacy Act

If you are a Colorado resident, the Colorado Privacy Act (CPA) provides additional rights regarding your personal data, including the right to access, correct, delete, and opt out of targeted advertising and the sale of personal data. We do not sell personal data. To submit a CPA request, contact us using the information below.

10. Children's Privacy

Our Site and services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16. If we learn that we have collected information from a child under 16, we will delete it promptly.

11. Third-Party Links

Our Site may contain links to third-party websites, including certification databases (IAQG OASIS), industry resources, and supplier websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

ColoradoKote
Johnstown, Colorado
Phone: 970.541.7331
Email: jack@coloradokote.com

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